FAQs

Yes of course. From your front door or even from the back of the bedroom cupboard if necessary, right to the drop off zone and placed on a trolley if required. We can also take care of your luggage beyond this point if required, where it is possible to leave the vehicle.

Although hats and pinstripe are not a necessary standard of ours; if required, in certain circumstances your driver will be presented in collar and tie; however smart attire  is standard. Your driver will always be clean, fresh and smartly presented.

Yes. Your location will be discussed with you upon making your booking if there is any doubt on your whereabouts. We will make sure there is a clear understanding of your location and will assist ourselves with this using Google street view or discussing landmarks with you to guide us to your door. 

We would like to think so! Executive Private Hire consists of an experienced team, who really do care and go the extra mile. Your driver will send you a text message or email the evening before an early hours transfer for peace of mind. Reliability is a key factor of our business and failure has no place with us.

 We will be happy to converse if you wish to tell us all about your experiences, however this may be  inappropriate as you may wish to sleep or work whilst you travel. Your journey will be tailored to suit you.

We welcome account customers however you must book  a minimum of four transfers per month in order to qualify.  Accounts will be invoiced monthly and must be paid within seven days of notice. Please inquire today.

We are happy to assist in any way we can. Although we do not operate specialist accessible vehicles, a wheelchair or even a mobility scooter will fit in the luggage compartment; however this will severely limit space for luggage. Depending on passenger numbers, some small luggage can be stowed in the foot wells.

Animal carriage is down to the discretion of the driver, however animals are generally accepted, provided that are settled and fully refreshed for the journey.  Dogs can sit freely, however a towel or blanket must be provided for them to sit on. All other pets and animals must be caged appropriately. Any soiling of the vehicle due to the result of animal carriage is chargeable and more can be found on this in our terms of business. Guide dogs are always accepted on board our vehicles.